Why do I need to call first?

The out-of-hours GP practice provides emergency care. The doctor’s assistant will ask you a number of questions about your urgent health symptoms in order to assess the degree of urgency. This is the only way the assistant will be able to determine what help is needed and how quickly. This will allow for an appointment to be scheduled if necessary, which means you won’t need to wait for an unnecessarily long time when you visit the practice.